- Joined
- Jul 13, 2024
- Messages
- 14
We were at the NEC on the the 22nd of Nov, the first Saturday of the show.
We bought 2 jump start/power packs from Power Cases. The Lady that we bought them from told us that they didn't have any there and would post them out to us, as we were meeting up on the 28/11/14 they were to be posted out to Russ's address.
The chargers did not turn up we were told they would be sent out on the 02/12/14 still no charger. I tried to find out what was happening and was told due to success at the show they had sold 1200 units.
Both me and Russ have been trying to ring the owner Nick, he spoke once to Russ and apart from that will only txt when he can be bothered. The last we were told from Nick was that they were send out UPS on the 05/12/14 and you guessed it they STILL have not arrived. We have both tried to contact Nick and have had NO reply at all.
It has now been over 3 weeks since the items were paid for. We cannot get a response from Nick he will not provide a tracking number for UPS.
The customer service is absolutely rubbish and extremely ignorant. I would not buy anything from this shop beware!
http://powercases.com/
Seems we are not the only ones having this problem http://www.motorcyclelive.co.uk/exhibitor/powercases-ltd/
We bought 2 jump start/power packs from Power Cases. The Lady that we bought them from told us that they didn't have any there and would post them out to us, as we were meeting up on the 28/11/14 they were to be posted out to Russ's address.
The chargers did not turn up we were told they would be sent out on the 02/12/14 still no charger. I tried to find out what was happening and was told due to success at the show they had sold 1200 units.
Both me and Russ have been trying to ring the owner Nick, he spoke once to Russ and apart from that will only txt when he can be bothered. The last we were told from Nick was that they were send out UPS on the 05/12/14 and you guessed it they STILL have not arrived. We have both tried to contact Nick and have had NO reply at all.
It has now been over 3 weeks since the items were paid for. We cannot get a response from Nick he will not provide a tracking number for UPS.
The customer service is absolutely rubbish and extremely ignorant. I would not buy anything from this shop beware!
http://powercases.com/
Seems we are not the only ones having this problem http://www.motorcyclelive.co.uk/exhibitor/powercases-ltd/
